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Insights

988 for Suicide Prevention Lifeline

April 7, 2021

On July 16, 2020, the FCC adopted rules to establish 988 as the new, nationwide, easy-to-remember 3-digit phone number for Americans in crisis to connect with suicide prevention and mental health crisis counselors.

In support of World Health Day 2021 and this year’s theme to build a healthier world, we wanted to let you know Inteliquent has made it easier to contact a critical mental health resource. As of October 2020, we began supporting 988 as the short code number for the National Suicide Prevention Lifeline (1-800-273-TALK).

While Inteliquent supports the dialing of 988 to reach 1-800-273-TALK, 988 is not a nationwide calling code right now. The FCC has given communication service providers a two-year transition period, or until July 16, 2022 to implement 10-digit dialing in areas using seven-digit dialing and use 988 as the first three numbers in seven-digit phone numbers. The new rules apply to all telecommunications carriers as well as all interconnected and one-way Voice over Internet Protocol (VoIP) service providers.

You can find out more about the FCC requirement for use of the 988 short code at fcc.gov/suicide-prevention-hotline.

 

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