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Insights

FCC Announces Robocall Mitigation Database

April 23, 2021

New STIR/SHAKEN Deadlines for All Voice Service Providers

On April 20, 2021, the FCC Wireline Competition Bureau announced in a Public Notice the availability of the Robocall Mitigation Database for voice service providers to file certifications of their implementation of the STIR/SHAKEN caller ID authentication framework. They also provided detailed filing instructions and established a deadline of June 30, 2021 for all voice service providers to submit the required information to the Database.

The FCC has clarified “all voice service providers — not only those granted an extension” are required to file certifications in the Database.

The FCC requires:

  1. All voice service providers must certify their traffic is either fully, partially or not yet signed with STIR/SHAKEN.
  2. For voice service providers certifying “some or all” of the calls they originate, they are subject to a Robocall Mitigation Plan (RMP). Such providers must submit additional information with their certifications including the type of extension or extensions received under the FCC rules, specific reasonable steps taken under an RMP to avoid originating illegal robocalls, and a commitment to respond to traceback requests and to cooperate with investigating and stopping illegal robocalls.
  3. All certifications must be signed by an officer in conformity with FCC Rule 1.16.

Equally important as the June 30, 2021 deadline for Database submission, intermediate providers and terminating voice service providers will be prohibited from accepting traffic from voice service providers not listed in the Robocall Mitigation Database as of September 28, 2021.

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