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INBOUND VOICE

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Inbound Voice

inbound voice

Local Phone Numbers with Inbound Voice

Inteliquent's Inbound Voice service offers the industry's largest local voice network with phone numbers available in 10,000 on-net rate centers reaching over 80% of U.S. households. Our local network originates 93% of all inbound calls on-net and has robust and redundant direct network connections to our carrier peers to provide you with a more reliable inbound voice service with superior quality for your UC voice, OTT voice, conferencing, contact center, call analytic or any other voice application you can dream up. Supported by a rich set of APIs and our Inteliquent Customer Portal, our Inbound Voice service will simplify your operational tasks with number ordering, number porting, managing your trunks and applying enhanced services such as CNAM, 911 and messaging services to your Inteliquent-provided phone numbers.

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INBOUND VOICE

INBOUND VOICE

Phone Numbers

• Service available in 10,000 on-net rate centers

• Extended reach in Canada, Puerto Rico and Hawaii

• Rich APIs and customer portal to support your self-service needs

• Instant call routing for provisioned numbers

• Wireline and Wireless Local Number Portability (LNP)

• Dynamic trunk group management

• e911 and directory listing support

• Inbound CNAM dips as well as placement into CNAM databases

• Multiple connectivity options (SIP trunking or PSTN trunking with geo-diversity)

• SMS enablement

• Usage or channel pricing

• 24x7x365 support

SMS Phone Numbers

• Message enable any Inteliquent phone number for SMS and MMS

• Automatically turn messaging on/off via API or portal

• Replay numbers if a number falls out of service

• Long code to short code support

• Supported by SMPP or Restful API

Call Data when You Need It

For your Inbound Voice service, we provide you with the reporting that includes call volumes according to state with breakouts for local, intra-state and inter-state jurisdictions. Raw CDRs can be picked up on our secure FTP service or pushed monthly to your server or third party billing agent.

Quality Support Around the Clock

The Inteliquent live operations team is available to you 24x7.

From the onset of your engagement with Inteliquent, we will provide you with the technical resources needed to quickly and efficiently turn up on to the Inteliquent network. Our sales engineering team will help ensure proper network design and smooth hand-off to our service management team who will onboard you to the Inteliquent network based on your network interconnects, capacity and routing translation needs. Once in production, our 24x7 NOC will communicate with you based on your needs. Therefore, we offer multiple support systems to open tickets including email, web and live phone support.

The Inteliquent team helps your business grow with product management insights, traffic pattern analysis and new features. It's all just a part of our industry leading customer support and service.

"Our experience with Inteliquent has been nothing short of fantastic." Sebastian Kiely, Director, Product Management, VoIP Innovations, Inc.

quality matters

It’s easy to do business with Inteliquent

Every customer has a highly experienced, dedicated account executive who knows your business objectives. Our 24x7 Network Operations Center provides tech support any time of day, but you may never even need to use it. Our recurring call quality assessments and real-time monitoring of network performance make sure you are always up and running.

Have questions for an Inteliquent product expert? Looking for a price quote? We’re here when you’re ready to get in touch.

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