Trends have shown that consumers tend to have a positive perception of companies with texting capabilities and would rather receive product details and offers through text than any other channel. Industry statistics indicate that text messages have a 98% open rate and a 45% response rate — all within 90 seconds. This is leaps and bounds beyond email rates. So why wouldn’t you want want to add messaging to your business?
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Connect with your customers on a more personal level in seconds through their preferred communications channel - messaging. You can transform your customer service and deliver a more personalized experience. Allow customers to place orders or inquiries and schedule appointments or services. Troubleshoot in real-time for technical support, claims or other issues.
Need a price quote? Monthly recurring and usage-based options are available, depending on geography and customer classification.
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