Inteliquent operates one of the largest, most scalable and most versatile networks in the country. Now, we’ve enhanced and expanded our OmniIQ® platform to specifically address the unique and evolving needs of today’s contact centers. Analytic-driven insight, work force optimization and customer loyalty improvement can all benefit from Inteliquent’s full communications services suite AND unparalleled integration and support capabilities.
Find out how
However you choose to support your customer’s journey–inbound toll-free calling, inbound/outbound local calling text or chat–Inteliquent’s comprehensive, feature-rich voice and messaging network can help you deliver positive customer engagement at a competitive price.
Call recording, analytics, dynamic Caller ID, speech indexing and audio search are just some of the features available for our contact center customers. But beyond the basics, we’ve developed programmable SIP trunking capabilities and a flexible API integration platform. Spend less time managing your network and more time with your customers.
When problems arise, does your current vendor treat you like just another trouble ticket? Our award-winning customer service and post-sale support is unmatched in the industry. Inteliquent provides Dedicated Service Managers, comprehensive customer onboarding and US-based 27x7 network operations and customer care. Experience the difference.
Built on top of Inteliquent's best-in-class network. A unique, next generation, programmable SIP-trunk.
Messaging/Toll Free Messaging
Automated Content Control & Policy Management
Service Creation Environment
Rapid Service Delivery & Platform Integration
RESTful API Layer & Web Portal
call center services
We share your conviction that every contact is a key customer touchpoint and a crucial opportunity to drive revenue, strengthen your brand and manage your bottom line. Inteliquent is committed to applying our industry-leading expertise and history of innovation in telecommunications technology to helping contact centers of all sizes do just that.
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