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Customer Support

We are committed to providing you with the highest caliber customer service and technical support. If you have any questions or needs, which aren't covered by our online resources, please contact our teams for assistance.

Technical Support & Network Operations

Network Operations Center (NOC)

Contact for technical issues and out-of-service conditions for Inteliquent service provider solutions.

Live Technical Support, Urgent Repair Issues & Level 1 Network Operations Center:
866-388-7258, option 2
24x7x365

Ticketing:
Open a ticket

Don’t have a portal login yet? Email us at [email protected].

 

Technical Support Center (TSC)

Contact for provisioning needs, technical issues or service impacting concerns for UCaaS, SIP trunking, fax and data services.

Live Technical Support:
866-629-8200, option 1
7 a.m.–9 p.m. Central Time, Monday–Friday
11 a.m.–9 p.m. Central Time, Saturday

Ticketing:
[email protected]

Urgent Repair Issues:
Email [email protected] and call 866-629-8200 to ensure immediate attention.

 


 

Porting & Number Management

Inteliquent Number Porting & Ordering Team

Contact for assistance with orders in progress and help submitting orders for Inteliquent services.

Live Assistance:
866-388-7258, option 3
7 a.m.–7 p.m. Central Time, Monday–Friday

Order Submission:
Submit an order

 

Voyant Number Administration & Porting Team

Contact for provisioning needs, technical issues and service impacting conditions for Voyant services.

Live Assistance:
866-629-8200, option 2
7 a.m.–7 p.m. Central Time, Monday–Friday

Ticketing:
[email protected]

 


 

Billing

Inteliquent Client Services Team

Contact for assistance with invoices, payments and billing for Inteliquent services.

Live Assistance:
866-388-7258, option 4
7 a.m.–5 p.m. Central Time, Monday–Friday

Ticketing:
[email protected]

 

UCaaS, SIP Trunking and Fax Billing Team

Contact for assistance with invoices, payments and billing for UCaaS, SIP trunking, fax and data services.

Live Assistance:
866-629-8200, option 3
7 a.m.–6 p.m. Central Time, Monday–Friday

Ticketing:
[email protected]