Customer Support
We are committed to providing you with the highest caliber customer service and technical support. If you have any questions or needs, which aren't covered by our online resources, please contact our teams for assistance.
Technical Support & Network Operations
Network Operations Center (NOC)
Contact for technical issues and out-of-service conditions for Inteliquent service provider solutions.
Live Technical Support, Urgent Repair Issues & Level 1 Network Operations Center:
866-388-7258, option 2
24x7x365
Ticketing:
Open a ticket
Don’t have a portal login yet? Email us at [email protected].
Technical Support Center (TSC)
Contact for provisioning needs, technical issues or service impacting concerns for UCaaS, SIP trunking, fax and data services.
Live Technical Support:
866-629-8200, option 1
7 a.m.–9 p.m. Central Time, Monday–Friday
11 a.m.–9 p.m. Central Time, Saturday
Ticketing:
[email protected]
Urgent Repair Issues:
Email [email protected] and call 866-629-8200 to ensure immediate attention.
Porting & Number Management
Inteliquent Number Porting & Ordering Team
Contact for assistance with orders in progress and help submitting orders for Inteliquent services.
Live Assistance:
866-388-7258, option 3
7 a.m.–7 p.m. Central Time, Monday–Friday
Order Submission:
Submit an order
Voyant Number Administration & Porting Team
Contact for provisioning needs, technical issues and service impacting conditions for Voyant services.
Live Assistance:
866-629-8200, option 2
7 a.m.–7 p.m. Central Time, Monday–Friday
Ticketing:
[email protected]
Billing
Inteliquent Client Services Team
Contact for assistance with invoices, payments and billing for Inteliquent services.
Live Assistance:
866-388-7258, option 4
7 a.m.–5 p.m. Central Time, Monday–Friday
Ticketing:
[email protected]
UCaaS, SIP Trunking and Fax Billing Team
Contact for assistance with invoices, payments and billing for UCaaS, SIP trunking, fax and data services.
Live Assistance:
866-629-8200, option 3
7 a.m.–6 p.m. Central Time, Monday–Friday
Ticketing:
[email protected]